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OFFICE POLICY

SCHEDULING

It is your responsibility to call our office if you will be more than 10 minutes early or late. This is the only way to stay on track with your healing schedule.

 

If you miss a visit for any reason, make it up within 24 hours. When you miss a visit without making it up, you can reverse your progress by one week.

If you miss 3 visits without calling to reschedule, we will, unfortunately, have to dismiss you from care.

FINANCIAL DETAILS

If you do not complete your care or you are dismissed from care, you would only be charged for the care you received and any used home equipment, thus voiding your care plan discount. The retail cost per visit would be applied to all used visits. Any outstanding fees would be due at that time. If a credit is owed, we will finalize your reimbursement within 7 days.

FAMILY CARE

  • We extend our FREE chiropractic consultation offer to your immediate family members within the next two weeks

  • We have time set aside on the schedule for your convenience.

  • We will always ask for referrals and “Who do you know that we can help?” in regards to care in our office. We are on a mission to transform our community, and we can’t do it without your help.

DURING YOUR VISIT

  • We encourage you not to bring your cell phones to the office and use this time to disconnect, relax and heal. If you choose to bring your cell phones with you, we recommend listening to meditation or your favorite book with headphones.

  • If your children are under care or you bring them into the office, please make sure to keep them with you at all times, for their safety. Our office and traction equipment are not child-proof.

  • During your treatment if you have any specific questions, the doctors are available via email and will answer your questions within 24 hours.
    There are a few doctors in our clinic. One of them will always be available for your care.

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